Frequently asked questions

We are always happy to answer any of your questions

Your property questions answered


How long does it take to sell?

If the property is correctly marketed, presented well and hits a good targeted audience, a sale can take place anywhere between 4-12 weeks.

Where will you advertise my property?

Portals such as Rightmove and On the Market are imperative as the majority of all buyers are now able to search within their own time and within the comfort of their own surroundings. There are also various magazines that can be used for a more targeted audience.

What charges do you make apart from your agency fees?

All houses are subject to an Energy Performance Certificate, this is a legal requirement when marketing a property. Charges for this are usually between £60 - £90 pounds + VAT.

How do you check that buyers can afford my property?

All offers that we receive have to be submitted in writing/email and within that email they would be required to clarify their financial position, so that any client can make an informed decision.

Will you accompany buyers on all viewings?

This is imperative in order to give constructive feedback as people are far more likely to open up to someone who is trying to help them find their new home. Also, any potential viewers are far more likely to talk about other potential properties on the market and what else they have seen.

Do you do weekend and evening viewings?

Yes, we do. Indeed Saturday is a very busy day for us.

How will you follow up with prospective buyers?

Any viewings that we do are noted and followed up within 24 hours by telephone and/or email.

How long is the contract with you?

Contracts can vary, a typical contract can be anything between 4-12 weeks. This timescale can vary depending on the marketing strategy using magazines and direct marketing.

Is there anything I can do to improve the sale?

Ensuring you have an up to date fixtures and fittings list as well as a property information form will help the process. Also, getting a competent solicitor on board is imperative.

What is the difference between exchange of contracts and completion?

On exchange of contracts both the buyer and the seller sign identical contracts. The buyer pays a deposit (typically 10%) at that time, but only when they are formally exchanged by the solicitors does the deal become legally binding. On completion the balance of the purchase price has to be paid and the keys are then released to the buyer.

Note: a competent solicitor is also crucial to a smooth purchase or sale.  Total transparency on both sides enables a far more productive and efficient transaction process.

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020 7226 1010


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